Faq
Frequently asked questions

I'm looking for a plant, but I can’t find it on your website.

 Not all plants are shown on the website. Just send me an email.

Can the plants be damaged when they are shipped?

Absolutely not! I ship my plants all over the world and they have never been damaged during transport.
My plants are grown with traditional methods, so that they can be packaged and shipped without being damaged.

May I buy many plants of the same species?

I would say yes, but very limited quantities of the same species are available. Just send me an email.

If I choose to pay via PayPal, do I have to pay for any operating costs?

PayPal is a safe method of payment, but is not free. Paypal fees are as follows: Italy 3% - EU countries 4% - Other countries 5.5%.

Do you sell seeds as well?

No, we don’t.

The photo of the plant is not sharp enough. I would like to see more details.

If the photo is not sharp enough, especially for special plants, just ask, and you will receive more photos with further details. am not a professional photographer and sometimes light/weather conditions may distort reality.

Are plant sizes real?

The exact sizes of the plants are those posted on the website. They do not include the thorns, but only the plant body.

The plants are beautiful, but I think they are too expensive.

Plants are grown with time-consuming methods, on mineral substrates and without using any nitrogen fertilizers. This system gives the plants a unique look and makes them very resistant.
When determining the price of any item, the fiscal aspect is decisive: Big-Cactus always issues invoices...

May I buy directly at your plant nursery?

Our plants are sold exclusively online.

May I buy the plants produced by Big Cactus from another nursery?

ABSOLUTELY NOT!!!  : Big Cactus does not sell its plants to other nurserymen, but only to private individuals. If they offer or have already offered you plants from Big-Cactus or cultivated by Ignazio Blando, they are just cheating.

May I ask for a discount?

I am a generous man, but we do not offer any discount.
Please note that all our plants comes with an invoice. Big-Cactus has a very strict fiscal policy.

When is the best time to buy succulents?

Basically, throughout the year. Consider, however, that my plants are grown in Sicily; so, if you live in a cold place or don't have a greenhouse, you should not buy these plants in winter. Anyway, I will be more than happy to give you some advice, not as a seller, but as a collector.

When will the website be updated with new plants?

Our website is updated several times a year.

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